Warranty Information

At SculptDiva®, we take pride in the craftsmanship and durability of every product we sell. To ensure your complete confidence, every purchase is backed by our 12-Month Replacement Guarantee and a Legally Binding 3-Year Repair Warranty—included free of charge.

💸 90-Day Risk-Free Money-Back Guarantee

We know shopping online can feel uncertain. That’s why every SculptDiva® purchase includes our 90-Day Risk-Free Guarantee. If for any reason you’re not satisfied within 90 days of delivery, simply contact us and we’ll issue a full refund. No hassle. No fine print.

🔄 12-Month Free Product Replacement Guarantee

Your SculptDiva® device is built to perform. In the rare event it doesn’t, our 1-Year Replacement Guarantee ensures your investment is protected. We’ll replace your product completely free under the following conditions:

  • ✅ Manufacturing Defects – Free replacement if any product component fails under normal usage.

  • ✅ Shipping Damage – Covered if damage is reported within 7 days of delivery.

  • ✅ Performance Failures – If your device stops functioning as intended due to internal faults, we’ll send you a new one.

🛠️ 3-Year Free Repair Warranty

Your SculptDiva® device also includes a 3-Year Repair Warranty—at no extra cost. This legally binding warranty means we will repair your product free of charge for up to 3 years after purchase, subject to the terms below:

  • ✔ Covers all internal hardware or electrical faults due to regular use

  • ✔ Repair costs, labor, and parts included

  • ✔ Shipping fees for qualified repairs covered within the continental U.S.

🔒 Warranty Conditions & Exclusions

This warranty applies under normal, intended use. It does not cover:

  • ❌ Physical damage caused by misuse, drops, or unauthorized modifications

  • ❌ Cosmetic wear and tear or water exposure beyond design limitations

  • ❌ Loss, theft, or product neglect

All warranty claims are subject to product inspection. SculptDiva® reserves the right to deny claims that do not meet eligibility criteria under this policy.

📩 Need Help or Want to File a Claim?

Reach out to our dedicated support team at support@sculptdiva.com. Please include your order number, a detailed description of the issue, and any relevant photos or videos. We’re here to make sure you’re taken care of.

SculptDiva® is committed to results, integrity, and your long-term satisfaction. That’s not just a promise - it’s a contract.